NDCLytec Support

C O N T E N T S
	Updates Click here for current ProxyMed Updates. Search the Knowledge Base for Answers to Common Issues?
	Payor List Stay Current with the Most Up-to-Date ProxyMed Payor List Phoenix Platform Payor List Stratus Platform Payor List
	Support Find Info on Technical Support and Training for all Your NDCLytec Products
	What’s New NDCLytec 2005 NOW Available

Support Overview
PRISMA Systems serves customers from Los Angeles to San Luis Obispo County. We offer Complete Onsite Technical Support and Training for All NDCLytec Products. Our Technical Support Staff is available to Lytec Customers Monday-Friday, with Emergency Service provided as needed on weekends. We also offer Data Conversion Services for clients on other Practice Management software programs. Network building, evaluation, and management is also available. Unlike many NDCHealth, PRISMA Systems supports All Current and Previous versions of Lytec Medical. Telephone Support is available. Please See Below for More Options.


	Telephone Support If you have a quick question or are not sure whether you need a NDCLytec technician to come out to your office, Please contact our Telephone support Line at (805) 241-1240. All New and Upgrade purchases of NDCLytec Practice Management software include 30 days of unlimited Telephone Support PRISMA technicians can help correct many common problems right over the phone. Telephone Support Fees: From $40.00-$75.00 per hour (Minimum Billing: 30 minutes) More

	Onsite Technical Support PRISMA would love to tell you that Lytec never has problems, but sometimes you need to call a professional in to bring you office back up to speed Whether you are an Early Adopter and run NDCLytec 2004 or Lytec 6.5 stills runs and does what you need, PRISMA can help when the program runs awry. No PC Anywhere No Long Telephone Queue Waiting No Worries Because PRISMA will Fix the Problem Onsite & On Time Onsite Technical Support Pricing Per Incident: $75.00-$100.00 per hour* Service Contract Support: Prices and Terms Vary* *All Pricing based upon Lytec Release More on Options & Pricing

	NDCLytec Training PRISMA would love to tell you that Lytec never has problems, but sometimes you need to call a professional in to bring you office back up to speed Whether you are an Early Adopter and run NDCLytec 2004 or Lytec 6.5 stills runs and does what you need, PRISMA can help when the program runs awry. No PC Anywhere No Long Telephone Queue Waiting No Worries Because PRISMA will Fix the Problem Onsite & On Time More


	Technical Support & Training Email: support@prisma-medical.com Phone: (805) 241-1240 Fax: (805) 241-1240 Product Registration Email: registration@prisma-medical.com Phone: (805) 241-1240 Fax: (805) 241-9150 or Online at www.lytec.com

	Manuals & Guides for NDCLytec Products Answers to Common NDCLytec Questions Download a Demo Download EDI Payor List for NDC Electronic Services Download Updates & Service Packs Links to Other Support Resources Lytec Support @ www.lytec.com Pervasive Support @ www.pervasive.com


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